Every parcel has a story. Track yours live.

Every scan is pushed the moment a barcode is read — typically within 30 seconds. Predictive ETAs recompute on each event using live traffic, weather and customs data, so the time you see is the time we actually expect.

You'll get a proactive alert before the original ETA lapses, with a revised window and the reason. On guaranteed tiers, a delay automatically triggers a service credit — no claim form required.

Yes. Our brokerage team pre-files paperwork before departure on Priority Worldwide shipments, and duties can be pre-paid at checkout so your recipient never faces a surprise charge at the door.

Up until the "out for delivery" scan you can reroute to a new address, hold at a pickup point, or reschedule the day — all from the tracking page, no phone call needed.

Standard parcels go up to 30 kg and 3 m combined length-plus-girth. Beyond that, our Secure Freight tier handles pallets and oversized cargo with white-glove collection and placement.

Opt in by email or SMS on the tracking page. You'll receive a narrow 1-hour delivery window on the day, a live map of the courier's final stops, and photo proof the instant it's dropped.